Apple Maps: still a "work in progress"

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Apple Maps: still a "work in progress"

Rodney
Apple’s maps have come a long way since their troubled beginnings.  I have enough confidence in them that I normally use them on my iPhone instead of Google Maps because they’re more convenient.

I was reminded Tuesday, however, that they still have a ways to go.  I tried to look up this address on my iPhone 6+:

15, rue Châteaubriand
75008 Paris
France

What the Apple map showed me was a completely different address in Nantes, which is about 250 miles away.  I tried a couple of times to report the problem, but the Maps app crashed both times.

I got the same result on my iPad, but I was able to report the problem without the app crashing.  I got the same result on my iMac as well:

https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff <https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff>

Google Maps shows the correct location.

My original problem occurred shortly before the latest iOS and MacOS updates were released, so I hoped that the updates would fix the problem.  However, it still occurs today after I’ve upgraded all my devices.  Oh well, we’ll see what iOS 9 & friends bring.




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Re: Apple Maps: still a "work in progress"

Sam Silverman
I agree. Apple Maps is better then it was - but still problematic. Many addresses in the Williamsburg neighborhood in Brooklyn cannot be found - despite having “Brooklyn, NY 11211” in the address field. I’m offered 3 choices, “Did you mean”: Central Point, Or 97502, Monroe, Ga 30655 or Bedford Ia 50833.

Sam

> On Jul 2, 2015, at 4:44 AM, Rodney <[hidden email]> wrote:
>
> Apple’s maps have come a long way since their troubled beginnings.  I have enough confidence in them that I normally use them on my iPhone instead of Google Maps because they’re more convenient.
>
> I was reminded Tuesday, however, that they still have a ways to go.  I tried to look up this address on my iPhone 6+:
>
> 15, rue Châteaubriand
> 75008 Paris
> France
>
> What the Apple map showed me was a completely different address in Nantes, which is about 250 miles away.  I tried a couple of times to report the problem, but the Maps app crashed both times.
>
> I got the same result on my iPad, but I was able to report the problem without the app crashing.  I got the same result on my iMac as well:
>
> https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff <https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff>
>
> Google Maps shows the correct location.
>
> My original problem occurred shortly before the latest iOS and MacOS updates were released, so I hoped that the updates would fix the problem.  However, it still occurs today after I’ve upgraded all my devices.  Oh well, we’ll see what iOS 9 & friends bring.
>
>
>
>
> ____________TidBITS Talk Participation Guidelines____________
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Re: Apple Maps: still a "work in progress"

Kim Gammelgaard
In reply to this post by Rodney
> Den 02/07/2015 kl. 10.44 skrev Rodney <[hidden email]>:
>
> I was reminded Tuesday, however, that they still have a ways to go.  I tried to look up this address on my iPhone 6+:
>
> 15, rue Châteaubriand
> 75008 Paris
> France
>
> What the Apple map showed me was a completely different address in Nantes, which is about 250 miles away.  I tried a couple of times to report the problem, but the Maps app crashed both times.

Addresses are by no means an easy subject - I work with that kind of data for a living. - And neither are localization and different alphabets.

I noticed that the letter at the beginning of the word Châteaubriand, you wrote was an “â” not an “a” and exchanging that particular letter into an “a” like:

> 15, rue Chateaubriand
> 75008 Paris
> France

made the difference for me and looks up the correct address in Apple Maps. I couldn’t help checking the actual street, and note that using Google Street View, that the name of the road on the road signs in the very street in Paris, is indeed spelled without the accent, and one of the nearest streets spelled like that with an â is in fact - in Nantes…

Sometimes an â is not an a, and the error seems to be with Google, not Apple in this particular case. (The parsing engine should probably allow both spellings, though, especially since the postal code and city name is correct)

I have recently had better luck with Apple Maps in northern Europe than you, but I have also learned not solely to rely on a single source, as mapping and addresses are much more complex than commonly known.

Best regards

Kim
(Hadsten, Denmark)



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Re: Apple Maps: still a "work in progress"

Dr Digby L. James
In reply to this post by Rodney
> I was reminded Tuesday, however, that they still have a ways to go.  I tried to look up this address on my iPhone 6+:
>
> 15, rue Châteaubriand
> 75008 Paris
> France
>
> What the Apple map showed me was a completely different address in Nantes, which is about 250 miles away.  I tried a couple of times to report the problem, but the Maps app crashed both times.

Leave out “France” and it works perfectly.

Dr Digby L. James
Quinta Press
http://www.quintapress.com
Meadow View
Weston Rhyn
Oswestry
Shropshire
England
SY10 7RN
Phone (44)(0)1691 778659
Mobile (44) (0)7970 678144





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Re: Apple Maps: still a "work in progress"

Rodney
In reply to this post by Kim Gammelgaard
On Jul 2, 2015, at 15:18, Kim Gammelgaard <[hidden email]> wrote:

> Addresses are by no means an easy subject - I work with that kind of data for a living. - And neither are localization and different alphabets.

That’s true, especially if you don’t have defined fields or positional notation.  I’d have thought that the app would’ve given priority to the post code, 75008, because those are easy to spot in French addresses.

> I noticed that the letter at the beginning of the word Châteaubriand, you wrote was an “â” not an “a” and exchanging that particular letter into an “a” like:
>
>> 15, rue Chateaubriand
>> 75008 Paris
>> France
>
> made the difference for me and looks up the correct address in Apple Maps.

Thanks.  You’re right.  I had cut and pasted the address from the “Pages Jaunes”, the French yellow pages, so I’d assumed that the street was spelled correctly.  However, even the French Wikipedia entry for the street shows it spelled with just an “a”.

> Sometimes an â is not an a, and the error seems to be with Google, not Apple in this particular case. (The parsing engine should probably allow both spellings, though, especially since the postal code and city name is correct)

I’m not sure that google made an error.  I think that “Châteaubriand” is “a correct” spelling, although my US English spell checker complains about it.  There are several businesses in the area with “Châteaubriand” in their names.  When I switch to the French AZERTY keyboard on my iPhone I’m offered both as completion options.  My guess is that Google gave priority to the city and post code, then looked for similar street names.

> I have recently had better luck with Apple Maps in northern Europe than you, but I have also learned not solely to rely on a single source, as mapping and addresses are much more complex than commonly known.

I agree.  I can normally rely on Apple Maps, but I still have Google Maps on my phone for occasions such as this…

I seem to’ve started out with a complaint and ended up with a solution.  Thanks again.


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Re: Apple Maps: still a "work in progress"

Marilyn Matty
In reply to this post by Rodney

---- Sam Silverman <[hidden email]> wrote:
> I agree. Apple Maps is better then it was - but still problematic. Many addresses in the Williamsburg neighborhood in Brooklyn cannot be found - despite having “Brooklyn, NY 11211” in the address field. I’m offered 3 choices, “Did you mean”: Central Point, Or 97502, Monroe, Ga 30655 or Bedford Ia 50833.

I've had similar experiences in NYC and the tri-state area with Apple Maps. And when I'm occasionally confronted with the option having to either make a tight or wide turn, Maps will sometimes speak "turn right,"  though the correct turn will display on screen.  Google Maps will speak the correct option.

I have noticed that Google Maps will burn up battery time faster than Apple Maps. Google Maps' NYC transit directions aren't always so great; I've heard sometime soon Apple Maps will integrate Hopstop info, which should be a big plus. And I much prefer Apple Maps' display; this is a big plus for walking directions.

I'm still on a 4s running iOS 8, however.

Marilyn



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Re: Apple Maps: still a "work in progress"

Josh Centers
In reply to this post by Kim Gammelgaard
I used to work with addresses too, and it’s a mess. I once found a single location that had seven different addresses. Sometimes locations would have the wrong address, and would have had the wrong address for years, and we would have to work with (or fight with, usually) the municipality to fix it.

Apps like Google Maps and Apple Maps are nothing short of miracles.

> On Jul 2, 2015, at 8:18 AM, Kim Gammelgaard <[hidden email]> wrote:
>
> Addresses are by no means an easy subject - I work with that kind of data for a living. - And neither are localization and different alphabets.

---
Josh Centers
Managing Editor - TidBITS
http://TidBITS.com
http://joshcenters.com
@jcenters




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Re: Apple Maps: still a "work in progress"

Doug Hogg
In reply to this post by Rodney
In Santa Monica, Apple Maps gave me a better route than Google which was taking me through heavy traffic in a U formation. Apple maps took me right and left onto the divided street and then left onto a side street right at the corner of the address, avoiding the u-turn and the traffic.

:-)

Doug Hogg

Sent from my iPhone

> On Jul 2, 2015, at 1:44 AM, Rodney <[hidden email]> wrote:
>
> Apple’s maps have come a long way since their troubled beginnings.  I have enough confidence in them that I normally use them on my iPhone instead of Google Maps because they’re more convenient.
>
> I was reminded Tuesday, however, that they still have a ways to go.  I tried to look up this address on my iPhone 6+:
>
> 15, rue Châteaubriand
> 75008 Paris
> France
>
> What the Apple map showed me was a completely different address in Nantes, which is about 250 miles away.  I tried a couple of times to report the problem, but the Maps app crashed both times.
>
> I got the same result on my iPad, but I was able to report the problem without the app crashing.  I got the same result on my iMac as well:
>
> https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff <https://dl.dropboxusercontent.com/u/100181148/Map%20Error.tiff>
>
> Google Maps shows the correct location.
>
> My original problem occurred shortly before the latest iOS and MacOS updates were released, so I hoped that the updates would fix the problem.  However, it still occurs today after I’ve upgraded all my devices.  Oh well, we’ll see what iOS 9 & friends bring.
>
>
>
>
> ____________TidBITS Talk Participation Guidelines____________
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> Be polite and constructive, and comment on posts, not people.
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Re: Apple Maps: still a "work in progress"

Dave Scocca
In reply to this post by Josh Centers

> On Jul 2, 2015, at 11:05 AM, Josh Centers <[hidden email]> wrote:
>
> I used to work with addresses too, and it’s a mess. I once found a single location that had seven different addresses. Sometimes locations would have the wrong address, and would have had the wrong address for years, and we would have to work with (or fight with, usually) the municipality to fix it.

I used to live on a street that had two possible names, and you often had to know which one someone was expecting in order to get something ordered/delivered.  The Post Office preferred 730 North Columbia Street, but UPS would only deliver to 730 Clark Road.  I believe the phone company would only activate service on "Clark", but the gas and electric companies serviced "North Columbia".

Just checked, and both Apple and Google maps seem to prefer "North Columbia" these days.  That's actually the one that makes sense, and the one that I preferred when I lived there.

Dave


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Re: Apple Maps: still a "work in progress"

Alex Forbes-2
In reply to this post by Doug Hogg

> On Jul 2, 2015, at 8:54 AM, Doug Hogg <[hidden email]> wrote:
>
> In Santa Monica, Apple Maps gave me a better route than Google which was taking me through heavy traffic in a U formation. Apple maps took me right and left onto the divided street and then left onto a side street right at the corner of the address, avoiding the u-turn and the traffic.

Mobile map data and algorithms are getting better all around. The City of Berkeley CA has countless “road barricades” on residential streets to prevent fast through-traffic, a major pitfall for out-of-towners trying to navigate to a destination. I still use my aging Garmin Nuvi in my car, with current data, because I’m used to it. A friend (who does not use any of these devices) provided me with excruciatingly detailed directions to get to her house. I was amazed to see that “Mrs. Garmin” directed me there via the exact same route.

Alex



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Problem with HBO Now on Apple TV

Tom Gewecke
In reply to this post by Doug Hogg
I recently signed up for HBO Now, with a one month free trial, but cannot get it to work on my Apple TV.  Everything is fine on my Mac and my iPad, but the logging in via the Apple TV gives me an endless "Accessing HBO Now" message.  Trying to use Airplay generates an error message.

Has anyone else encountered this or know of a fix?


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Re: Problem with HBO Now on Apple TV

Josh Centers
Odd. And your other services work? I would try contacting HBO Now support.

> On Jul 2, 2015, at 11:06 AM, Tom Gewecke <[hidden email]> wrote:
>
> I recently signed up for HBO Now, with a one month free trial, but cannot get it to work on my Apple TV.  Everything is fine on my Mac and my iPad, but the logging in via the Apple TV gives me an endless "Accessing HBO Now" message.  Trying to use Airplay generates an error message.
>
> Has anyone else encountered this or know of a fix?

---
Josh Centers
Managing Editor - TidBITS
http://TidBITS.com
http://joshcenters.com
@jcenters




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Re: Problem with HBO Now on Apple TV

Doug Hogg
In reply to this post by Tom Gewecke
Restart the Apple TV?

:-)

Doug Hogg

Sent from my iPhone

> On Jul 2, 2015, at 9:06 AM, Tom Gewecke <[hidden email]> wrote:
>
> I recently signed up for HBO Now, with a one month free trial, but cannot get it to work on my Apple TV.  Everything is fine on my Mac and my iPad, but the logging in via the Apple TV gives me an endless "Accessing HBO Now" message.  Trying to use Airplay generates an error message.
>
> Has anyone else encountered this or know of a fix?
>
>
> ____________TidBITS Talk Participation Guidelines____________
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Re: Problem with HBO Now on Apple TV

Chris Poterala
In reply to this post by Tom Gewecke
Who provides your internet access?

Does anyone know if HBO Now blocked by any cable providers on certain devices?

Comcast used to block HBO GO on various devices (Roku/Apple TV) but
you could watch the service on your computers and mobile devices.

Chris


chris poterala - [hidden email]
http://twitter.com/potsie


On Thu, Jul 2, 2015 at 12:06 PM, Tom Gewecke <[hidden email]> wrote:
> I recently signed up for HBO Now, with a one month free trial, but cannot get it to work on my Apple TV.  Everything is fine on my Mac and my iPad, but the logging in via the Apple TV gives me an endless "Accessing HBO Now" message.  Trying to use Airplay generates an error message.
>
> Has anyone else encountered this or know of a fix?
>
>



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Re: Problem with HBO Now on Apple TV

Tom Gewecke
In reply to this post by Doug Hogg
Thanks for the suggestions!  I had already restarted a few times without results.  But then I tried "software update" for the Apple TV.   It said "update failed", but suddenly HBO Now seems to work.


On Jul 2, 2015, at 3:46 PM, Doug Hogg wrote:

> Restart the Apple TV?
>
> :-)
>




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Re: Apple Maps: still a "work in progress"

@lbutlr
In reply to this post by Rodney
On 2 Jul 2015, at 02:44, Rodney <[hidden email]> wrote:
>
> I was reminded Tuesday, however, that they still have a ways to go.

Google Maps tried to direct me to somewhere that was at least 100 miles out of the way to where I was actually going. I forget what it was, since it was not an issue as I was using Apple Maps, Waze, and Google all at the same time, but it seemed to think I wanted to go to somewhere in Tacoma instead of Seattle.

When trying to get to our hotel in Seattle Google Maps send us on a bizarre round about circle where we avoided the main street (1st) and involved, I think, 13 turns instead of the one necessary turn. We didn’t have Aopple Maps or Waze to compare because my wife can’t switch between three apps without getting confused and I didn’t have anywhere to pull over and see what it was doing.

I had Waze misdirect me in downtown San Francisco, but in its defense; 1) there was construction, 2) it was probably trying to get me around traffic, and 3) some of the streets were closed in preparation for the Pride Parade.

NONE of the mapping programs are perfect. None of them as as good as knowing where you are going and how to get there. ALL of them are better than getting lost of fumbling with a paper map.

--
'I knew the two of you would get along like a house on fire.' Screams,
flames, people running for safety...




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Re: Apple Maps: still a "work in progress"

David Ross
On 7/2/15 11:12 PM, @lbutlr wrote:
> NONE of the mapping programs are perfect. None of them as as good as
> knowing where you are going and how to get there. ALL of them are
> better than getting lost of fumbling with a paper map.

Which is why I want to "see" the map if possible before heading out. The
rest of my family prefers directions but that drive me nuts. One mistake
or unexpected hitch and you're in never never land.

David


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Re: Apple Maps: still a "work in progress"

Marilyn Matty
In reply to this post by Alex Forbes-2

> On Jul 2, 2015, at 12:06 PM, Alex Forbes <[hidden email]> wrote:
>
>
> Mobile map data and algorithms are getting better all around. The City of Berkeley CA has countless “road barricades” on residential streets to prevent fast through-traffic, a major pitfall for out-of-towners trying to navigate to a destination. I still use my aging Garmin Nuvi in my car, with current data, because I’m used to it. A friend (who does not use any of these devices) provided me with excruciatingly detailed directions to get to her house. I was amazed to see that “Mrs. Garmin” directed me there via the exact same route.

Google was the original provider of map services for iPhone. When Google released voice navigation for Android and stated they wouldn't develop the feature for iOS, Apple went in to high gear to ensure Android would not have a competitive advantage for long. It's been speculated that's why Maps was initially, uncharacteristically for Apple software, sucky.

http://allthingsd.com/20120926/apple-google-maps-talks-crashed-over-voice-guided-directions/

Maps did improve rather quickly, and now has a huge majority of iOS users. At the latest Developers Conference, it was announced that "Apple Maps is already serving 5 billion user requests a week and is seeing 3.5 times as much usage as other mapping maps on iOS."

http://techcrunch.com/2015/06/08/yep-apple-maps-will-include-transit-directions-in-ios-9/

Apple needs Maps to sell expensive mobile devices, and Google needs to sell as much advertising as it can, so I think we can expect the top two mapping apps to continue to improve.

Marilyn








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Re: Apple Maps: still a "work in progress"

dianed143@comcast.net
In reply to this post by @lbutlr
At 9:12 PM -0600 7/2/15, @lbutlr wrote:
>On 2 Jul 2015, at 02:44, Rodney <[hidden email]> wrote:
>>
>>  I was reminded Tuesday, however, that they still have a ways to go.
>
>Google Maps tried to direct me to somewhere that was at least 100
>miles out of the way to where I was actually going. I forget what it
>was, since it was not an issue as I was using Apple Maps, Waze, and
>Google all at the same time, but it seemed to think I wanted to go
>to somewhere in Tacoma instead of Seattle.


Typing "Chester NY" into Apple Maps brings you into the Adirondacks
to what appears to be Chestertown.

If you type the exact address in, it will bring you to the correct
location which is considerably south.

Google maps online does Chester NY correctly.

I have a bad habit of just looking quickly at how far away it is and
it doesn't always dawn on me that it's wrong.

But agreed it's much better than before! Another improvement I've
noticed is that it doesn't yell at you for as long if you take a
different route.

Diane


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Re: Apple Maps: still a "work in progress"

Ben Rubinstein
In reply to this post by Rodney
On 02/07/2015 09:44, Rodney wrote:
> I normally use [Apple Maps] on my iPhone instead of Google Maps because they’re more convenient.

Does the convenience lie in the fact that tapping something recognised as an
address opens it in Apple Maps?

For me (in the UK, and as often looking for transit as driving directions)
Google Maps still gives better results.  But it's inconvenient to get to it,
as anything recognised as an address is routed to Apple Maps.  Is there any
way to configure the address-handler of choice?  Or even to add Google Maps to
the list of apps that are offered if you use the 'open in' control from Apple
Maps?

TIA

Ben



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