Comcast Home WiFi = Public Hotspots

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Comcast Home WiFi = Public Hotspots

Randy B. Singer
Was anyone else aware of this?

Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

> <https://www.fastcompany.com/3039682/comcast-was-sued-for-quietly-making-your-homes-internet-part-of-the-sharing-economy>


___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________






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Re: Comcast Home WiFi = Public Hotspots

Al Varnell
If you are referring to the existence of Comcast dual use cable boxes, yes. Discussed it at length with several folks. Most concern at the time was that service might be degraded pushing two networks over the same cable, but Comcast assured us that there testing indicated no change in quality. Not sure we all believed that and the topic of electrical costs didn't come up.

I was unaware of the suit.

Sent from my iPad

-Al-

On Mar 5, 2018, at 9:10 PM, Randy B. Singer wrote:
> Was anyone else aware of this?
>
> Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"
>
>> <https://www.fastcompany.com/3039682/comcast-was-sued-for-quietly-making-your-homes-internet-part-of-the-sharing-economy>
>
> Randy B. Singer



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Re: Comcast Home WiFi = Public Hotspots

Ron Risley
In reply to this post by Randy B. Singer
On Mar 5, 2018, at 21:10, Randy B. Singer <[hidden email]> wrote:
>
> Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

At the complex that houses my main office, there are so many Comcast freeloading networks (along with user networks) that the 2.4 GHz Wi-Fi band borders on unusable. I had Comcast service for a while, and there was no option for turning off the Comcast freeloading networks, nor were direct calls to Comcast of any help. Wireless on my cable modem was supposedly completely disabled, yet it was still spewing 2.4 and 5 GHz Wi-Fi signals.

When I posted a complaint about it on Reddit, a very friendly rep from Comcast contacted me and confirmed that I would be unable to disable it locally. He disabled it remotely, but a week or two later it turned on again.

Between that, the frequent outages, and customer service that only responded when I posted complaints on Reddit, I gave up on Comcast. I now pay three times as much for my internet service, but I'm a hundred times more satisfied.

--Ron


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Re: Comcast Home WiFi = Public Hotspots

Michael Gillman
Don't want to be part of the Comcast public Wifi? Easy, buy your own modem and router and don't use theirs. Boom! All your bandwidth belong to you.

Mike

On Mon, Mar 5, 2018 at 9:57 PM, Ron Risley <[hidden email]> wrote:
On Mar 5, 2018, at 21:10, Randy B. Singer <[hidden email]> wrote:
>
> Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

At the complex that houses my main office, there are so many Comcast freeloading networks (along with user networks) that the 2.4 GHz Wi-Fi band borders on unusable. I had Comcast service for a while, and there was no option for turning off the Comcast freeloading networks, nor were direct calls to Comcast of any help. Wireless on my cable modem was supposedly completely disabled, yet it was still spewing 2.4 and 5 GHz Wi-Fi signals.

When I posted a complaint about it on Reddit, a very friendly rep from Comcast contacted me and confirmed that I would be unable to disable it locally. He disabled it remotely, but a week or two later it turned on again.

Between that, the frequent outages, and customer service that only responded when I posted complaints on Reddit, I gave up on Comcast. I now pay three times as much for my internet service, but I'm a hundred times more satisfied.

--Ron


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Re: Comcast Home WiFi = Public Hotspots

Alan Forkosh
In reply to this post by Ron Risley
If you don’t use Comcast equipment, you cannot be a part of the freeloading network. I have Comcast internet, but I use a my own Arris modem to connect to Comcast. On the home side, I link to my own WiFI router (an Airport Extreme). Note that this also avoids the Comcast rental fee. Its true you also need to provide your own VOIP solution, but you can find competitive setups from companies like Vonage and Ooma. The cost of hardware (except the wireless router) will pay for itself in a year or so. While the cable modem works only with cable companies, the other equipment will work easily on the user side no matter how you connect to the Internet.

By the way, the article on the suit dates from December, 2014. Are there any updates? Is it proceeding? Was it dismissed?

Alan Forkosh                    Oakland, CA
[hidden email]
http://al4kosh.com



On Mar 5, 2018, at 9:57 PM, Ron Risley <[hidden email]> wrote:

On Mar 5, 2018, at 21:10, Randy B. Singer <[hidden email]> wrote:

Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

At the complex that houses my main office, there are so many Comcast freeloading networks (along with user networks) that the 2.4 GHz Wi-Fi band borders on unusable. I had Comcast service for a while, and there was no option for turning off the Comcast freeloading networks, nor were direct calls to Comcast of any help. Wireless on my cable modem was supposedly completely disabled, yet it was still spewing 2.4 and 5 GHz Wi-Fi signals.

When I posted a complaint about it on Reddit, a very friendly rep from Comcast contacted me and confirmed that I would be unable to disable it locally. He disabled it remotely, but a week or two later it turned on again.

Between that, the frequent outages, and customer service that only responded when I posted complaints on Reddit, I gave up on Comcast. I now pay three times as much for my internet service, but I'm a hundred times more satisfied.

--Ron


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Re: Comcast Home WiFi = Public Hotspots

TidBITS Talk mailing list
I'm so glad I moved to Wave a few years ago. Their service is awesome and their customer service is excellent. 



photo
Betty Fellows
Platinum Plus Results
Phone:<a href="tel:650-364-4134" style="color:#545454;text-decoration: none; font-size: 12px;"> 650-364-4134 || Email:[hidden email]

From: Alan Forkosh <[hidden email]>
To: TidBITS Talk <[hidden email]>
Sent: Monday, March 5, 2018 11:43 PM
Subject: Re: Comcast Home WiFi = Public Hotspots

If you don’t use Comcast equipment, you cannot be a part of the freeloading network. I have Comcast internet, but I use a my own Arris modem to connect to Comcast. On the home side, I link to my own WiFI router (an Airport Extreme). Note that this also avoids the Comcast rental fee. Its true you also need to provide your own VOIP solution, but you can find competitive setups from companies like Vonage and Ooma. The cost of hardware (except the wireless router) will pay for itself in a year or so. While the cable modem works only with cable companies, the other equipment will work easily on the user side no matter how you connect to the Internet.

By the way, the article on the suit dates from December, 2014. Are there any updates? Is it proceeding? Was it dismissed?

Alan Forkosh                    Oakland, CA
[hidden email]
http://al4kosh.com



On Mar 5, 2018, at 9:57 PM, Ron Risley <[hidden email]> wrote:

On Mar 5, 2018, at 21:10, Randy B. Singer <[hidden email]> wrote:

Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

At the complex that houses my main office, there are so many Comcast freeloading networks (along with user networks) that the 2.4 GHz Wi-Fi band borders on unusable. I had Comcast service for a while, and there was no option for turning off the Comcast freeloading networks, nor were direct calls to Comcast of any help. Wireless on my cable modem was supposedly completely disabled, yet it was still spewing 2.4 and 5 GHz Wi-Fi signals.

When I posted a complaint about it on Reddit, a very friendly rep from Comcast contacted me and confirmed that I would be unable to disable it locally. He disabled it remotely, but a week or two later it turned on again.

Between that, the frequent outages, and customer service that only responded when I posted complaints on Reddit, I gave up on Comcast. I now pay three times as much for my internet service, but I'm a hundred times more satisfied.

--Ron


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Re: Comcast Home WiFi = Public Hotspots

Ron Risley
In reply to this post by Michael Gillman

> On Mar 5, 2018, at 23:20, Michael Gillman <[hidden email]> wrote:
>
> Don't want to be part of the Comcast public Wifi? Easy, buy your own modem and router and don't use theirs. Boom! All your bandwidth belong to you.

Alas, I needed a static IP address and Comcast said that they absolutely would not allow a customer-owned modem and a static IP.


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Re: Comcast Home WiFi = Public Hotspots

Paul Schinder
In reply to this post by Randy B. Singer

> On Mar 6, 2018, at 12:10 AM, Randy B. Singer <[hidden email]> wrote:
>
> Was anyone else aware of this?

Yeah, SOP for years now.  Once a technician came to our house because of an outside problem and told me how to turn it off, but I’m not sure if it actually can be turned off; “xfinitywifi” is still in my hotspot list although the “HOME-<something>” is no longer there.  It’s not open, you need a valid Comcast account/password to use it, but you can certainly log into some else’s modem that way.  I’ve used it in the local area on occasion.  Doesn’t bother me having mine on since we live in a semi-rural area on a cul-de-sac, so no one is going to pick our house out to use as a hotspot.


>
> Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"
>
>> <https://www.fastcompany.com/3039682/comcast-was-sued-for-quietly-making-your-homes-internet-part-of-the-sharing-economy>
>
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
>



Paul Schinder
[hidden email]






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Re: Comcast Home WiFi = Public Hotspots

dianed143@comcast.net
In reply to this post by Ron Risley
There is one in my neighborhood. When that article first came out, I checked mine and it wasn’t turned on, but I have my own modem as well.

Sometimes when my wifi is acting up, my laptop grabs the free one and it can’t surf well so…..

Diane


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Re: Comcast Home WiFi = Public Hotspots

Doug Hogg
In reply to this post by TidBITS Talk mailing list
I just checked Wave and apparently they are not available in Los Angeles.

:-)

Doug Hogg

Sent from my iPhone

On Mar 6, 2018, at 7:11 AM, Betty Fellows via TidBITS-Talk <[hidden email]> wrote:

I'm so glad I moved to Wave a few years ago. Their service is awesome and their customer service is excellent. 



photo
Betty Fellows
Platinum Plus Results
Phone:<a href="tel:650-364-4134" style="color:#545454;text-decoration: none; font-size: 12px;"> 650-364-4134 || Email:[hidden email]

From: Alan Forkosh <[hidden email]>
To: TidBITS Talk <[hidden email]>
Sent: Monday, March 5, 2018 11:43 PM
Subject: Re: Comcast Home WiFi = Public Hotspots

If you don’t use Comcast equipment, you cannot be a part of the freeloading network. I have Comcast internet, but I use a my own Arris modem to connect to Comcast. On the home side, I link to my own WiFI router (an Airport Extreme). Note that this also avoids the Comcast rental fee. Its true you also need to provide your own VOIP solution, but you can find competitive setups from companies like Vonage and Ooma. The cost of hardware (except the wireless router) will pay for itself in a year or so. While the cable modem works only with cable companies, the other equipment will work easily on the user side no matter how you connect to the Internet.

By the way, the article on the suit dates from December, 2014. Are there any updates? Is it proceeding? Was it dismissed?

Alan Forkosh                    Oakland, CA
[hidden email]

On Mar 5, 2018, at 9:57 PM, Ron Risley <[hidden email]> wrote:

On Mar 5, 2018, at 21:10, Randy B. Singer <[hidden email]> wrote:

Comcast Was Sued For Quietly Turning Customers’ Home WiFi Into “Public Hotspots"

At the complex that houses my main office, there are so many Comcast freeloading networks (along with user networks) that the 2.4 GHz Wi-Fi band borders on unusable. I had Comcast service for a while, and there was no option for turning off the Comcast freeloading networks, nor were direct calls to Comcast of any help. Wireless on my cable modem was supposedly completely disabled, yet it was still spewing 2.4 and 5 GHz Wi-Fi signals.

When I posted a complaint about it on Reddit, a very friendly rep from Comcast contacted me and confirmed that I would be unable to disable it locally. He disabled it remotely, but a week or two later it turned on again.

Between that, the frequent outages, and customer service that only responded when I posted complaints on Reddit, I gave up on Comcast. I now pay three times as much for my internet service, but I'm a hundred times more satisfied.

--Ron


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Re: Comcast Home WiFi = Public Hotspots

Randy B. Singer
In reply to this post by Michael Gillman

On Mar 5, 2018, at 11:20 PM, Michael Gillman wrote:

> Don't want to be part of the Comcast public Wifi? Easy, buy your own modem and router and don't use theirs. Boom! All your bandwidth belong to you.

Not an option if you also use Comcast for VOIP, security (alarm), or several other of their services.  Their modems are specifically designed to integrate those services.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________






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Re: Comcast Home WiFi = Public Hotspots

@lbutlr
On 06 Mar 2018, at 17:53, Randy B. Singer <[hidden email]> wrote:
> Not an option if you also use Comcast for VOIP, security (alarm), or several other of their services.


True enough, but why anyone would trust XFinity/Comcast with their security alarm is beyond me, more so even that a desire to have a VOIP line.

I have Comcast (Business) for one reason, and one reason only, it is my only choice.

--
Against stupidity the gods themselves contend in vain.




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