scam or not?

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scam or not?

Tori Hernandez
Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.


Tori Hernandez
415 272 1944

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Re: scam or not?

Marilyn Matty

DO NOT ANSWER THIS OR CLICK ON ANY LINKS. It's probably ransomware; if not, it's either a scam or spam. This happened to my mother recently, and I told her to call Apple's iPhone help number, who told her not to answer it, or any message like it, under any circumstances. 

The iPhone Tech Support number is 1-800-694-7466.

My mother has also gotten phone calls with the same bs, and she's blocked the messages.

Marilyn



On Mar 31, 2018, at 12:57 PM, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.





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Re: scam or not?

Alexander Forbes
In reply to this post by Tori Hernandez


On Mar 31, 2018, at 9:57 AM, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

In my experience, I get these messages pretty much whenever I update Mac OS or iOS. Online devices go into Code Red, thinking they have discovered new devices. You are then generally rewarded witht a six or eight digit code on one device, to be entered onto the other device in order to allow the connection through iCloud.

Oddly, devices not presently turned on are not affected with the discovery fits when later turned on. I generally leave my iPad Pro off during the day and use it in the evening.

Alex 




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Re: scam or not?

Rodney
In reply to this post by Tori Hernandez

On Mar 31, 2018, at 18:57, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.

Much depends on your definition of “message” (and maybe “fictive”). If it is a notification, rather than an email, then sometimes Apple sees an iOS upgraded device is a “new” device, and you can ignore it. IIRC, you can go to icloud.com and see which devices have used your account.



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Re: scam or not?

Rodney
In reply to this post by Tori Hernandez
On Mar 31, 2018, at 18:57, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

FYI, I just tried signing into my account at iCloud.com via Safari. I hadn’t done this in quite a while. I immediately got an alert on my phone saying a new browser wanted to sign in. There was a map showing the location where the sign in was attempted. I got a 6 digit code on my phone to enter via Safari before I could sign in.

Once logged in, I could click “Settings” on the upper-right corner of the page and see the names of all devices that had signed in with my Apple ID. I also got the following email message:

Dear Rodney,

Your Apple ID ([hidden email]) was used to sign in to iCloud via a web browser.

Date and Time: March 31, 2018, 11:06 AM PDT

If the information above looks familiar, you can ignore this message.

If you have not signed in to iCloud recently and believe someone may have accessed your account, go to Apple ID (https://appleid.apple.com) and change your password as soon as possible.

Apple Support



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Re: scam or not?

TidBITS Talk mailing list
In reply to this post by Rodney
Seems to be a lot of this stuff going around.  Thursday I got two emails saying that my Apple ID account had suspicious activity and was suspended, with a link to go to to restore the account.  One said it was from Apple, the other from Apple Service.

Both are obviously scams.  The actual email addresses have nothing to do with Apple, even though that is what appears.

I don’t respond to any of this kind of stuff at all.

BTW, recently I’ve been getting phone calls that spoof my former university.  The caller ID is in the range of their numbers, but if you answer, someone is trying to sell something.

Chuck

On Mar 31, 2018, at 1:59 PM, Rodney <[hidden email]> wrote:


On Mar 31, 2018, at 18:57, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.

Much depends on your definition of “message” (and maybe “fictive”). If it is a notification, rather than an email, then sometimes Apple sees an iOS upgraded device is a “new” device, and you can ignore it. IIRC, you can go to icloud.com and see which devices have used your account.


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Re: scam or not?

Fritz Mills
In reply to this post by Tori Hernandez
It happened to me when I updated my iPhone and again when I updated my iPad. A variation also happened when I booted my MBP from an external drive and updated whatever the App store said needed to be updated (iTunes and Safari, I think). That time I got the message when I rebooted to the internal disk and also I got it on my iPhone and iPad. For the record, none of these are new, and the dialog is fairly anodyne. I’m pretty sure it comes from Apple;e.


On Mar 31, 2018, at 11:57 AM, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.


Tori Hernandez
415 272 1944

 "A discussion should be a genuine attempt to explore a subject rather than a battle between competing egos"…Edward De Bono









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Re: scam or not?

@lbutlr
In reply to this post by Tori Hernandez
On 2018-03-31 (10:57 MDT), Tori Hernandez <[hidden email]> wrote:
>
> Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”


How did the message appear? If this appeared in a system-level dialog then something on your phone has been granted access to your phone number. Fictive Chat is a chat app available in the App Store.

<https://itunes.apple.com/us/app/fictive-chat/id860268034?mt=8>

It appears to be abandoned. is this installed on your phone?

There is also a app just called "Fictive" that is in the education category, which was updated abut a year ago, but it seems unlikely this is the app in question.

<https://itunes.apple.com/us/app/fictive/id1092905385?mt=8>


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Re: scam or not?

@lbutlr
In reply to this post by Marilyn Matty
On 2018-03-31 (11:46 MDT), Marilyn Matty <[hidden email]> wrote:
>
> DO NOT ANSWER THIS OR CLICK ON ANY LINKS. It's probably ransomware; if not, it's either a scam or spam.

This is extremely unlikely. It is much more likely that this is a forgot app installed on a phone.

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Re: scam or not?

@lbutlr
In reply to this post by TidBITS Talk mailing list
On 2018-03-31 (13:00 MDT), Charles Hawkins via TidBITS-Talk <[hidden email]> wrote:
>
> Seems to be a lot of this stuff going around.  Thursday I got two emails saying that my Apple ID account had suspicious activity and was suspended, with a link to go to to restore the account.  One said it was from Apple, the other from Apple Service.

Yeah, Apple won't send those sorts of mails, but it WILL send an email anytime it sees a new device used (including a new browser) and any time you change any of your information (password, address, credit card, etc).

> BTW, recently I’ve been getting phone calls that spoof my former university.  The caller ID is in the range of their numbers, but if you answer, someone is trying to sell something.

I use Hiya, which does a pretty good job of marking these. I also set my default ringtone to a silent m4r file.

<https://www.dropbox.com/s/4390q9pz7ly0148/silent.m4r?dl=1> [5K]

Then I set custom ringtones for the people I get calls from.

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Re: scam or not?

Tori Hernandez
In reply to this post by Marilyn Matty
It didn’t come up as email. It was a message on my Mac when I awaken it in the morning. 

Tori
415 272-1944

On Mar 31, 2018, at 10:46 AM, Marilyn Matty <[hidden email]> wrote:


DO NOT ANSWER THIS OR CLICK ON ANY LINKS. It's probably ransomware; if not, it's either a scam or spam. This happened to my mother recently, and I told her to call Apple's iPhone help number, who told her not to answer it, or any message like it, under any circumstances. 

The iPhone Tech Support number is 1-800-694-7466.

My mother has also gotten phone calls with the same bs, and she's blocked the messages.

Marilyn



On Mar 31, 2018, at 12:57 PM, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.




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Re: scam or not?

Tori Hernandez
In reply to this post by Alexander Forbes
Thanks Alex. I thought it could be related to the iOS upgrade. I did not receive a code. Just on my iMac the Message popped up at opening my iMac this morning. I did not use my iMac yesterday after the upgrade.

Tori
415 272-1944

On Mar 31, 2018, at 10:50 AM, Alexander Forbes <[hidden email]> wrote:



On Mar 31, 2018, at 9:57 AM, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

In my experience, I get these messages pretty much whenever I update Mac OS or iOS. Online devices go into Code Red, thinking they have discovered new devices. You are then generally rewarded witht a six or eight digit code on one device, to be entered onto the other device in order to allow the connection through iCloud.

Oddly, devices not presently turned on are not affected with the discovery fits when later turned on. I generally leave my iPad Pro off during the day and use it in the evening.

Alex 



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Re: scam or not?

Tori Hernandez
In reply to this post by Rodney
Good idea. I will go to the iCloud and see was shows up. I suppose you can define the message as a notification-not a notifications app-but on the screen. Thanks again.

Tori
415 272-1944

On Mar 31, 2018, at 10:59 AM, Rodney <[hidden email]> wrote:


On Mar 31, 2018, at 18:57, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.

Much depends on your definition of “message” (and maybe “fictive”). If it is a notification, rather than an email, then sometimes Apple sees an iOS upgraded device is a “new” device, and you can ignore it. IIRC, you can go to icloud.com and see which devices have used your account.


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Re: scam or not?

Rodney

On Mar 31, 2018, at 22:31, Tori Hernandez <[hidden email]> wrote:

I suppose you can define the message as a notification-not a notifications app-but on the screen.

The number and type of messages you get depends (I think) on whether or not you have two-factor authentication enabled. Otherwise, I’m not sure that you have much choice in the matter, but I’m only responsible for my own stuff these days, so I haven’t seen how this works in other situations.




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Re: scam or not?

Tori Hernandez
In reply to this post by TidBITS Talk mailing list
Yes. Many of us get these calls. 

Tori
415 272-1944

On Mar 31, 2018, at 12:00 PM, Charles Hawkins via TidBITS-Talk <[hidden email]> wrote:

Seems to be a lot of this stuff going around.  Thursday I got two emails saying that my Apple ID account had suspicious activity and was suspended, with a link to go to to restore the account.  One said it was from Apple, the other from Apple Service.

Both are obviously scams.  The actual email addresses have nothing to do with Apple, even though that is what appears.

I don’t respond to any of this kind of stuff at all.

BTW, recently I’ve been getting phone calls that spoof my former university.  The caller ID is in the range of their numbers, but if you answer, someone is trying to sell something.

Chuck

On Mar 31, 2018, at 1:59 PM, Rodney <[hidden email]> wrote:


On Mar 31, 2018, at 18:57, Tori Hernandez <[hidden email]> wrote:

Hello: I just got a message on my iMac “Your Apple ID and phone number are now being used for fictive on a new iPhone”

Yesterday, I updated to the IOS 11.3

Could this have something to do with this WRONG message. I do NOT have a new iPhone.

Much depends on your definition of “message” (and maybe “fictive”). If it is a notification, rather than an email, then sometimes Apple sees an iOS upgraded device is a “new” device, and you can ignore it. IIRC, you can go to icloud.com and see which devices have used your account.


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