strange sign in message

classic Classic list List threaded Threaded
5 messages Options
Reply | Threaded
Open this post in threaded view
|

strange sign in message

Alan Hedin-2
A friend of mine is frequently getting a pop up window on all her devices that says “Apple ID Sign In Requested xxxx Your Apple ID is being used to sign in to a device near North Franklin, PA.  There are two options given:  Allow or Don’t Allow.  Pressing either leads to another screen:  Change your password.  She has two factor authorization so it seems unlikely her account has been hijacked.  She took her phone to an Apple Store and they pressed Allow, changed her password, and said that would fix it.  It didn’t.  We logged into her iCloud account and Apple Account page and saw nothing out of the ordinary including no unexpected devices.  She lives nowhere near North Franklin, PA.  Has anybody encountered this?


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: strange sign in message

Dr Digby L. James
> A friend of mine is frequently getting a pop up window on all her devices that says “Apple ID Sign In Requested xxxx Your Apple ID is being used to sign in to a device near North Franklin, PA.  There are two options given:  Allow or Don’t Allow.  Pressing either leads to another screen:  Change your password.  She has two factor authorization so it seems unlikely her account has been hijacked.  She took her phone to an Apple Store and they pressed Allow, changed her password, and said that would fix it.  It didn’t.  We logged into her iCloud account and Apple Account page and saw nothing out of the ordinary including no unexpected devices.  She lives nowhere near North Franklin, PA.  Has anybody encountered this?

I get this from time to time when I log in to iCloud on another device. It reports several locations between 100 and 200 miles from here. I believe the locations are connected with my ISPs locations. It would be worth checking whether your ISP has a presence in North Franklin.

Dr Digby L. James
Quinta Press
www.quintapress.com
Meadow View
Weston Rhyn
Oswestry
Shropshire
England
SY10 7RN
Phone (44) (0)1691 778659
Mobile (44) (0)7970 678144





____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: strange sign in message

Fritz Mills
In reply to this post by Alan Hedin-2
There  can be glitches with Internet mapping algorithms and those glitches affect Apple products as well as Androids. There are certain locations that are the default location for an Internet map if a device can’t really figure out exactly where it is, and North Franklin, PA may be one of those default locations. See these stories for a better explanation:

http://www.techtimes.com/articles/127035/20160122/lost-smartphones-being-tracked-atlanta-home-one-knows-why.htm

http://fusion.net/story/287592/internet-mapping-glitch-kansas-farm/


> On Jan 30, 2017, at 3:24 PM, Alan Hedin <[hidden email]> wrote:
>
> A friend of mine is frequently getting a pop up window on all her devices that says “Apple ID Sign In Requested xxxx Your Apple ID is being used to sign in to a device near North Franklin, PA.  There are two options given:  Allow or Don’t Allow.  Pressing either leads to another screen:  Change your password.  She has two factor authorization so it seems unlikely her account has been hijacked.  She took her phone to an Apple Store and they pressed Allow, changed her password, and said that would fix it.  It didn’t.  We logged into her iCloud account and Apple Account page and saw nothing out of the ordinary including no unexpected devices.  She lives nowhere near North Franklin, PA.  Has anybody encountered this?
>




____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: strange sign in message

Francisco Hirsch
In reply to this post by Alan Hedin-2
It’s not an iPhone problem. It’s because of all her Apple devices, including Apple-TV. This can happen with electric outage or disconnecting a device, for example, an iMac that is unplugged
Lic. Francisco A. Hirsch

On Jan 31, 2017, at 14:00,Alan Hedin wrote:
A friend of mine is frequently getting a pop up window on all her devices that says “Apple ID Sign In Requested xxxx Your Apple ID is being used to sign in to a device near North Franklin, PA.  There are two options given:  Allow or Don’t Allow.  Pressing either leads to another screen:  Change your password.  She has two factor authorization so it seems unlikely her account has been hijacked.  She took her phone to an Apple Store and they pressed Allow, changed her password, and said that would fix it.  It didn’t.  We logged into her iCloud account and Apple Account page and saw nothing out of the ordinary including no unexpected devices.  She lives nowhere near North Franklin, PA.  Has anybody encountered this?






____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: strange sign in message

Alan Hedin-2
In reply to this post by Alan Hedin-2
My issue is not with internet servers or whether they are located accurately.  I don’t understand what they have to do with getting the persistent someone is logging in from a strange place message.  It so happens that my friend and I live in a retirement community which has essentially one IP for everyone, or at least when you use one of the internet tests everyone here gets the same result.  We are not all bombarded with this message nor does it appear that other people are routinely getting this message.  I am wondering if this could be a glitch in the Apple database and I guess the next move is back to Apple Support.

Alan Hedin


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____